CSN Northline, in Smithers, B.C., is the latest addition to the CSN Collision Centres network. With its second addition of 2021, the company added CSN Northline to its roster of collision centres on the west coast. The 7,000 sq. ft. facility has been in operation for 25 years, providing the driving public of their community with best-in-class customer service and high-quality collision and auto body repairs they can trust.
Smithers is a town of just under 7,000 people set against the Hudson Bay Mountain Range in northern B.C. Despite being a smaller facility in a town with a trading area of no more than 15,000 people, CSN Northline owner, Dave Onderwater, knows the importance of completing high-quality repairs. “Even though we may not be as big as other shops or have the gross they do, we take care of our customers by doing repairs properly, and that’s why being part of CSN was so important to me,” Onderwater said. “Repairing vehicles is about having industry-leading support, and that’s what CSN offers.”
The quality of work completed by the expert staff and experienced technicians at CSN Northline has received industry recognition. They have achieved Certified Collision Repair Plus Aluminum status with the Automotive Retailers Association and accredited with ICBC for collision repairs and valet service. They also have OEM certifications through the Certified Collision Care program, which administers the requirements and recognition for automakers Ford, FCA, Kia, and Nissan. “We know they have the capability, training, and equipment to complete repairs at a very high level, and with CSN’s marketing support and vendor programs, we believe they can really elevate their business,” CSN western sales manager, Kari Barton said.
With a regular influx of recreational visitors, in addition to their active residents, Smithers has consistent traffic that will now receive the market-leading support of the CSN repair network. Providing outstanding customer service and a truly hometown care to all its patrons, CSN Northline does everything you would expect from a high-profile facility, but on a smaller scale. “It’s’ what our customers expect when they come here; quality repairs, trained technicians, and friendly staff, and they trust us because of that,” Onderwater said.
CSN Northline was activated as an official CSN Collision Centre on January 9, 2021.