An article from the magazine selected to display on the Home page
Telematics, labour attraction and retention, education, data access, safety, emerging technologies, and parts and materials were all up for discussion at the CIC’s meeting in Las Vegas last November. by David Ribeiro, senior industry advisor, Automotive Retailers Association The most recent Collision Industry Conference (CIC) took place during the SEMA show in Las Vegas last …
SEMA Collision Industry Conference (CIC) in Las Vegas Read More »
Scarcity or abundance? The future is in your hands. by Tom Bissonnette, executive director, Saskatchewan Association of Automotive Repairers (SAAR) The recent pandemic has magnified some ugly truths about the collision industry. Notwithstanding the current supply chain issues, we are seeing a human supply issue in the form of a shortage of qualified collision repair …
Customer service could make all the difference between your shop and the one down the road. by Eli Greenbaum Why does one collision centre thrive with a sterling reputation while the one across the street struggles to acquire and retain customers? There could be a lot of reasons: the quality of the work, pricing, marketing, …
Customer Service in the Collision Repair Industry Read More »
2022 ARA Pedal Car Challenge (Photos: Burhan Osman) Seven cars, six schools, three sponsors, and one association collaborate on a project with an urgent mission—to engage youth in the automotive trades. by Kara Cunningham Originally published inCollision Quarterly, Fall 2022 In the summer edition of Collision Quarterly magazine, we introduced the Pedal Car Challenge. The purpose …
PJ Collision enjoyed the custom work and the challenge of fabricating various parts. (Photo courtesy of PJ Collision) It is no secret that the automotive industry is struggling to attract talent, and extraordinary challenges require extraordinary creativity and leadership. These B.C. shops stepped in to provide both through a unique challenge. by Kara Cunningham Originally …
The glass on today’s vehicles has features unheard of a few years ago. by Vince Piva Since its invention in Ancient Egypt way back in 3500 BCE, human beings have had a love affair with glass. Glass was a sought-after material for making cups, containers, and jewellery. This material reached the United States when the …
Empire Collision technician crew Clue: they may already be in your shop. by Eli Greenbaum Two perennial questions arise among collision centre owners and managers throughout Canada: 1) how to find competent body and paint technicians? And 2) how to ensure that they have the right qualifications and attitude to be positive assets for your …
Where Are Your Next Great
Body or Paint Technicians? Read More »
by Eli Greenbaum Today, thanks to advanced coating technologies, the spectrum of colours available to a car customer is wider and deeper than ever before. More than a century ago, a revolutionary automaker named Henry Ford told his marketing and sales team, “Any customer can have a car painted any colour that he wants, so …
Automotive Colours: It Is Not All Black and White Read More »
Dorien Lozeau is passionate about the collision repair trade, especially the refinishing aspect. by Pat Rediger As Dorien Lozeau brings home the national Skills Canada award for his car painting skills, he could not be prouder. “It was pretty awesome news to hear that I had won,” said Lozeau. “Having people that are young, like …
Alberta Contestant Wins Skills Canada National Car Painting Competition Read More »
When it comes to careers, kids have choices. But they do not always have the information they need to make the best choice. Enlightening them could make a difference and help the collision repair industry. by Eli Greenbaum We are all very aware of the current—and possibly ongoing—shortage of technicians. Vocational schools and their collision …
Collision Repair as a Career: What Young People Need to Know Read More »